Returns & Exchanges

At Mazer, we want you to love every piece of furniture and decor in your home. If you are not completely satisfied, you can return or exchange your eligible items within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and zip code to select the items you wish to return.

  • 2.
    Prepare the Item

    Carefully repackage your items in their original boxes with all protective padding to ensure they are not damaged during transit.

  • 3.
    Ship It Back

    Print your prepaid shipping label and drop the package off at any authorized carrier location, or schedule a freight pickup for oversized furniture.

  • 4.
    Receive Your Refund

    Once our warehouse inspects the returned goods, we will issue a full refund to your original payment method within 5 to 7 business days.